Bespoke ProjectsFrequently Asked Questions

For bespoke products, please contact us with your specifications and we will provide you with a quotation. If you need guidance with a project, we will gladly analyse your drawings or work with you to design something that fits your budget. Once you've approved the quote, an invoice will be issued.

For standard products, you can register a retail or trade account and then order regular products through our website.

No, don't usually conduct site visits, you can contact us if you think one would be necessary. We can create bespoke projects; if you have technical drawings and dimensions, we can provide you with a quote

We have a wide range of colours and finishes available.  With a full professional paint shop located at the heart of our workshop we can offer almost any colour and finish available on the market today. Our planters are available in any RAL, British Standard, or Pantone colour. Our own range includes polished stardust, polished metallics, polished pearlescent, textured metallics, dapple, naturals (earthenware, aged lead, concrete, terracotta, antique lead), premium finishes (stone, Corten steel, Verdigris) and vintage metals (bronze, brass, copper, tin, and iron). We can even match colours to logos and all major paint brands. Actual colours may differ slightly from what seen onscreen due to display variances. If you need a certain colour, please request a swatch.

These colours are available in gloss, matt, textured, or satin finishes.

We deliver throughout the United Kingdom, Ireland, and internationally.

All of our products are handmade to order in our Scottish factory.

If the customer has ordered online or ordered via quotation, and provided the wrong measurements, colour, or finish then the order cannot be returned or refunded.

If the customer has ordered the wrong colour, we may be able to re-paint the product at a cost. Please contact us to arrange a re-spray if necessary.

Yes, as everything is handmade to order, we can create bespoke items. Please contact us directly with dimensions, a desired shape, and if possible, drawings. We will provide a quote based on your specifications.

Product, quantity, and shipment location will all influence order lead times. Our lead times are 4 weeks on average during the quiet season and 6 weeks on average during the busy season.